Mirza Files

Shipping Policy

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Thank you for shopping with Mirza Files. This Shipping Policy outlines how we handle order delivery, processing times, and related shipping information.

1. Shipping Coverage
Mirza Files ships products worldwide. We partner with trusted courier services to ensure safe and timely delivery to your doorstep.

2. Payment Method
We only accept Cash on Delivery (COD) as our payment method. You pay for your order in cash at the time of delivery.

3. Order Processing Time

  • All orders are typically processed within 1–3 business days after confirmation.

  • You will receive a confirmation message once your order has been processed and dispatched.

4. Estimated Delivery Time

  • Local Orders: 3–5 business days after dispatch

  • International Orders: 7–14 business days after dispatch
    Please note that delivery times may vary based on location, customs procedures, or courier delays.

5. Shipping Charges

  • Shipping fees (if applicable) will be clearly displayed at checkout.

  • Free shipping may be offered on eligible orders or during promotional periods.

6. Order Tracking
Once your order is shipped, you may receive tracking details via SMS or email where available, depending on the courier service.

7. Delivery Attempts
Couriers will attempt to deliver your package up to 2 times. If delivery fails due to customer unavailability or incorrect information, the order may be canceled.

8. Customs and Duties
For international orders, customs fees or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.

9. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us at [email protected] within 48 hours of the expected or actual delivery time. We will assist you in resolving the issue as quickly as possible.

10. Incorrect Address Disclaimer
Please ensure that all shipping information provided at checkout is accurate. Mirza Files is not responsible for orders shipped to incorrect addresses due to customer error.

Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: [email protected]